Novotel Nairobi Westlands
Novotel Nairobi Westlands, part of the globally recognized Accor brand, is an upscale, modern hotel designed to offer a dynamic and cosmopolitan experience to its guests. The hotel boost of sophisticated 347 rooms & suites, diverse meeting and event spaces.
Project Overview
During its construction phase, Novotel needed an ICT contractor capable of adhering to the stringent technology standards approved by the Accor brand. Talinda East Africa was chosen for their expertise in delivering high-quality ICT solutions in the hospitality sector.
Challenges
· Compliance with Accor Brand Standards: The hotel chain had specific technology requirements to maintain its brand image and guest satisfaction.
· Complex Infrastructure: The large-scale project demanded a robust and scalable network infrastructure to support various hotel operations.
· Integration with Existing Systems: The ICT solution needed to seamlessly integrate with other hotel systems, such as property management and guest services.
Solution
Talinda East Africa provided a turnkey ICT solution, encompassing network infrastructure, Telephony, and TV systems. The key components of the solution included:
1. Network Infrastructure: A robust and secure network was designed and deployed to ensure seamless connectivity for guests and staff. This included wired and wireless networks, access points, routers, switches, and firewalls.
2. Telephony: A modern telephony system was implemented to enable efficient communication within the hotel and with external parties. This included voice over IP (VoIP) phones for the hotel rooms and administration.
3. IPTV System: An interactive IPTV system was installed (Hoteza IPTV), allowing guests to enjoy a wide range of television channels, on-demand content, and hotel information.
Results
· Compliance with Accor Standards: The ICT infrastructure met Accor's brand requirements, ensuring a consistent guest experience.
· Seamless Connectivity: The robust network provides reliable and high-speed internet access for guests and staff.
· Enhanced Guest Experience: The IPTV system offers guests a variety of entertainment and information options, enhancing their stay.
· Efficient Operations: The integrated telephony system streamlined communication within the hotel.
· Scalability: The infrastructure was designed to accommodate future growth and expansion.
Conclusion
Talinda East Africa's expertise and commitment to excellence were instrumental in delivering a successful ICT solution for Novotel Nairobi Westlands. The comprehensive solution not only met the hotel's specific needs but also enhanced the overall guest experience and operational efficiency.